Franchise Education · Melbourne, Australia
Most people buy a franchise on optimism and a quick read of the numbers. Klarion teaches you to read the whole thing: the agreement, the economics and the relationship, while you still have the power to walk away.
Your Path. Your Power. Your Future.
Years practising franchise law in Australia
Years in high-stakes negotiation and mediation
Years facilitating in the university sector, across two continents
Accredited mediators leading every cohort
The problem
By the time most franchisees understand what they agreed to, the leverage has already moved, and it has moved away from them.
Programs
The Franchisee Klarity pathway: dual diligence on the franchise, and dual diligence on yourself. Start free, then take the courses in any order. Every one is led by practitioners: franchise lawyers, accredited mediators and career facilitators. MBA-level thinking, zero jargon.
Start here. Free
Before you assess any franchise, assess the person buying it. Recorded live at the franchising expo with all three Klarion facilitators. Take your Klarion Profile and leave with your archetype, a personalised dual diligence check-in and a clear next step.
FreeYour starting point
Start free →Track A. Diligence on the franchise
You are not buying a business, you are renting a system. The five ways a franchisor earns from you, including the ones that get paid even when you don’t, and the Australian rulebook that is quietly on your side. Leave with the Who-Makes-Money Map.
$147AUD · 40 min
Enrol now →Every franchise horror story was visible in the paperwork. What is actually in the document stack, the Red Flag Radar over the eight places contracts tilt against you, and the 10 Questions card for calls with current and former franchisees.
$147AUD · 50 min
Enrol now →The franchisor will give you a list. The list is not the network. How to build your own call list, including the people who left, and the questions that cannot be answered with a brochure line. Leave with the Straight Answers Call Kit.
$99AUD · 45 min
Enrol now →Track B. Diligence on yourself. $99 each
A strong why survives a bad Tuesday. Leave with your why in one sentence, the asset that carries you through year one.
Marry the franchise, not the brochure. Profile it across five dimensions, lay your Klarion archetype over the top, and leave with the Match Fit Scorecard.
The first person you have to manage is you. Map your blind spots and leave with a script for the feedback owners never hear.
A team is not people who agree. The four stages every team passes through, and the First Hire Checklist: hire for the gap, not for likeability.
Culture is what happens in your shop when you are not in it. The three levers every owner is pulling, and a one-page culture system for your first ninety days.
Ethics is what you do when it is expensive. The lesson of the 7-Eleven wage scandal, and a thirty-second filter that catches the drift before it starts.
Kodak invented the digital camera and still died selling film. Write the one-sentence Real Business statement for the franchise you are considering.
No plan survives first contact. Plan anyway. Leave with the Assumptions Register: what your plan quietly believes, and the number that proves it wrong.
Fall in love with the problem, not your solution. Design thinking aimed at your own territory, and the one-page persona every marketing dollar answers to.
Marketing is what they hear, not what you say. One audience, one message, one action, one channel. Leave with the Local Message Planner.
You learn more from a flop than a fluke. Master the recipe, then improve at the edges. Leave with the Cheap Test Card: test any idea for $50 before you spend $5,000.
Capstone
Everything in the series lands in one story: Melbourne’s most beloved strudel shop and three candidates who want its first franchise. Judge them from the franchisor’s side of the table, then compile your personal Klarity Report.
$99AUD · 60–75 min
Enrol now →Go deeper. Live in Melbourne
The fundamentals of building a team, and the role leadership plays in creating an environment where financial performance and genuine enjoyment coexist rather than compete.
The method
Every cohort moves through the same six stages. The order matters: motivation before strategy, safety before challenge.
Uncover your true motivations to build stronger connections with yourself and with the people you work alongside.
Find the leadership model that genuinely fits you, then apply it consistently across work and life.
Ask the questions that shape culture and surface what a contract, a franchisor or a market is really telling you.
Apply proven commercial frameworks to plan, adapt and improve your odds, not theory for its own sake.
Learn from practitioners who help you ask better questions and solve the right problem rather than the loudest one.
Work with peers from different industries and backgrounds who will test your thinking and sharpen your message.
Faculty
Franchise Lawyer · Accredited Mediator
Commercial lawyer, accredited mediator (AMDRAS) and Principal of Minerva Law, practising franchise law since 2008. He has represented clients in the Federal and Supreme Courts and advised leading franchise systems, and is known for pragmatic, commercially focused solutions to complex disputes.
Negotiator · Fellow, Resolution Institute
Harvard-trained negotiator, accredited mediator and Fellow of the Resolution Institute with more than 30 years' experience. He has advised governments and boards, and led negotiations across multi-billion-dollar contracts, high-stakes disputes and family business transitions globally.
Facilitator · Educator
One of the most effective facilitators in the university sector for over 12 years, across two continents. Previously a political advisor, marketing manager of a television station, a manager at PwC, and the founder of several of his own businesses.
Readiness check
A three-minute reality check across the five areas that decide whether a franchise works for you. No sales call, no obligation, just an honest read on where you stand.
Minutes to complete
5Areas assessed, scored independently
0Cost, and no commitment to a program
Questions
Aspiring franchisees and professionals considering business ownership who want clarity quickly, plus current franchisees and multi-unit operators who want to operate from a stronger position.
No. We teach MBA-level concepts in an accessible, guided way, and every cohort includes people who are entirely new to franchising.
We run hybrid sessions and provide recordings of the key modules, so you can participate remotely and revisit the material afterwards.
Programs are non-refundable. Many participants treat the cost as a business expense. Whether that applies to your circumstances is a question for your accountant.
No. Klarion is an education business. Minerva Law is a specialist franchise law firm, and Tsungai Mukushi is its Principal. Klarion teaches; it does not provide legal advice on your specific matter.
Partner network
For coaches, consultants, creators and business communities whose audiences are weighing up franchise ownership.
